Customer data specialist
|Stillingstittel:||Customer data specialist|
Our client, a global leader in travel & hospitality industry, are looking for an experienced customer data specialist. An experienced candidate, with great analytical skills. Through data analysis, reporting and commercial strategies our client will ensure that they give the right offer to their customers.
You will be part of the sales and marketing team and report to the Head of Global Insight.
Key Responsibilities & Accountabilities:
- Analyze and report on customer and brand data to internal stakeholders
- Manage and develop existing trackers and listening paths and implement new
- Ensure efficient and timely reporting processes
- Support organizational insight needs in business and product development, sales and marketing etc.
Academic and Professional Qualifications:
- Experienced in data analysis and customer data
- Experience in quantitative methodology
- Experienced in building reports and presenting findings
- Experience in working together with value chain and stakeholders to improve brand and customer experience based on reports and findings
- Experience in different platforms and solution for customer/guest data harvesting
- Experience in working with Power BI as a reporting and analytics tool
- Experience in qualitative methodology is a large plus
Key Personal Attributes:
- Structured and analytical
- Good at transforming large data volumes into concise, clear and relevant findings
- Un-prestigious, solution oriented
- Skilled at combining data sets and sources to generate insights
- Collaborative and open team player
- We are looking for someone with 2 years+ experience from a relevant field, customer analytics and statistics.
- Higher degree in economics, business, or a technical field
- Excellent communication skills in English and Norwegian, both verbal and written is important.
If this looks interesting just click the apply link or contact me for more information.
We need your expertise as soon as possible!
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